travel tech insights

A celebration of growth and trust

The very beginning

‘When I founded dcs plus, 14 years ago, with no employees and with no capital, I could hardly foresee a growth to an international company with hundreds of customers in over 45 markets and with a staff of over 70 people. We could not have come this far without the loyal support, dedication and hard work of each member of our team and without the trust and confidence of our partners and customers.

I remember the days when we couldn’t even dream to ‘conquer’ the world, but when, with unbridled ambition started to ‘build’… However, we knew that there was no sector in the modern economy that could remain impassive to technology; more than that, we were very confident that we could build and create value
through technology solutions in an extremely dynamic industry, that was global by its nature. That thought brought us an incredibly pleasant and motivating feeling; it offered us so much diligence and courage that we took on challenges and rose to them with an unbelievable enthusiasm.’

Cristian Dinca - dcs plus CEO and Founder

 

Topics: travel technology software technology dcs plus trusted advisor

Every Travel Agency Manager should Read this Blog

There are times it seems the travel industry should take a cue from its customers; go to some quiet place and just relax for a long time without reading anything about travel (except this blog, of course) or talking to anyone in the business.

Topics: Travel Industry travel technology travel erp travel agency Millennials dcs plus social media

Has Real Disruption & Opportunity Hit the Travel Management Company?

During the past decade it has certainly seemed to be the case that disruption has been experienced to a far greater degree on the leisure side of travel rather than business side. Leisure travel has been impacted by OTA and witnessed the role of the travel agent - though still a force now – reduced in decision-making influence to that of friends, family and social media.

Topics: Travel Industry travel erp Travel Management Company TMC TINA process automation dcs plus Business Process Automation

The Value Proposition of a Travel ERP System

A great deal of the discussion around travel technology involves highly visible customer-facing solutions: travel apps; responsive websites; social media and the like. Operational technology, focused on helping management and staff run the business, tends to get overlooked. A perfect example is enterprise resource planning (ERP) systems specifically developed for the travel industry.  An increasing number of travel agencies, tour operators and TMCs are deploying them, but there’s not much discussion about this technology in general travel media. If you aren’t familiar with the Travel ERP topic, you need to be: the trend for these systems isn’t based on hype or superficial value; it’s driven by real process benefits and significant competitive advantages.

Topics: Travel Industry travel technology travel erp travel agency Tour Operator dcs plus automated processes erp system

Travel Technology and Engagement Marketing can increase Sales

There are very few people who haven’t heard the refrain, “I know half my marketing expenditure is a waste of money, I just don’t know which half.” One reason for this saying’s longevity is that it contains a kernel of truth; every travel company would love to know exactly what turns a visitor into a customer – so it could only spend money on what makes that happen. 

Topics: travel technology travel erp travel company travel marketing TINA engagement marketing social network dcs plus