Get your financials right! You know very well the range of commercial agreements that you have with your corporate customers and how complex they can become. Also, a smart and accurate set up and management of service fees, commissions and discounts will have an impact on your business long-term profitability. Most likely, you have a diversity of service fee models – whether in terms of the amounts charged, type of service for which you are charging, type of operation performed (for ex. in case of air tickets – issue, change, refund etc.). As these service fees are a valuable source of revenue, you as a TMC, should be strict when applying fees, discounts and commissions.