Managing your tour operator software solution, like nearly all strategy solutions in the travel industry, is not a one-size-fits-all proposition. Different companies of different sizes with different business and customer engagement goals require a variety of solutions that are aligned with their scale, potential for growth, resource availability, and market share. Simply put, you wouldn’t pick-up your child from school in a moving van, nor would you attempt to haul a large camper or recreational vehicle with a small sedan. In order to complete certain tasks properly, you need to utilize the tools and methodologies that will ensure success and make it easy for you to repeat that success in the future.
The choices tour operators have in selecting the proper software solutions is no different than deciding what kind of vehicle is best for any given situation. Cost, ease of integration with existing systems - ERP, Global Distribution Systems (GDS), and other optimized solutions - efficiency, agility, and the ability to collaborate with individuals across all points of the value chain are all factors to take into account when selecting a software solution - though, once again, the scale and degree of these factors varies heavily depending on the size of the company and its overall financial and customer-relation goals.