It’s an understatement to say the world has changed drastically since 2002...
This document is examining the evolution of the travel industry during the last 14 years. Since 2002, a number of seismic shifts have taken place within the travel industry that have had a massive impact on how companies operate and travelers experience the world.
The document presents the major milestones in the travel industry’s evolution, from three perspectives:
- the traveler/consumer
- the industry’s major players
- the technological advancements