What is an ERP?
ERP (Enterprise Resources Planning) is a software architecture that facilitates the flow of information among the different functions within an enterprise. Similarly, ERP facilitates information sharing across organizational units and geographical locations. It enables decision-makers to have an enterprise-wide view of the information they need in a timely, reliable and consistent fashion. ERP provides the backbone for an enterprise-wide information system. At the core of this enterprise software is a central database which draws data from and feeds data into application modules that operate on a common computing platform, thus standardizing business processes and data definitions into a unified environment. With an ERP system, data needs to be entered only once. The system provides consistency and visibility or transparency across the entire enterprise. A primary benefit of ERP is easier access to reliable, integrated information. A related benefit is the elimination of redundant data and the rationalization of processes, which result in substantial cost savings.
TINA (Travel IntraNet Application) is an ERP solution for travel agencies that has been specially developed to overcome the problem of manually handling the large amount of operations and procedures in the travel business. The Application has been designed to cover every type of scenario present in the travel activity, throughout the operational processes, and automate as much as possible the working process. It helps the agents and the manager, by organizing their activity for faster operation and greater efficiency. The system has been created and grown together with highly experienced travel agency managers and agents, integrating evolved business models and methods to ease and organize the operators working process. While the agents are migrating to a modern, more organized way to work, the manager finds useful reporting tools, very important for coordinating, as well as for short and long term predictions.
Actual context and necessity
The sustained evolution of travel services around the Globe gave birth to the necessity of integrating informational systems to manage the enormous amount of operations. If on one side, the airline companies started this integration in early times and now are distributed by enormous informational systems, sustained with high financial efforts, on the other end of the chain the travel agencies must deal with huge amounts of data and operations. Solutions were required to help travel agencies to organize, manage and control their activity faster and more reliable. As ERP solutions were so successful lately in all major companies, such a solution was needed in travel, to overcome this problem, offering a unitary system to all departments inside a travel agency. Integration was mandatory. With a unique database where operational resources are shared across the network between all operational cores of the travel agency the working process is organized and optimized.