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dcs plus brings AI-powered business intelligence natively to its travel ERP, with TINA AI

Written by dcs plus team | Mar 25, 2026 3:54:38 PM

We are announcing the launch of the TINA AI version - the next generation of TINA, our mid- and back-office ERP platform for travel agencies. With this release, artificial intelligence is embedded directly into the core of the platform, marking a significant step forward in how travel agencies access insights, manage operations, and serve their clients. 

Travel agencies generate large volumes of transactional data across bookings, ticketing, invoicing, supplier reconciliation, and reporting. As agencies face growing pressure to do more with leaner 
teams, the gap between available data and the ability to act on it creates a measurable drag on 
operational efficiency.

We are closing that gap with TINA AI - intelligence that lives inside the system teams already use, rather than requiring a separate tool, a new process, or a parallel workflow. 

| AI embedded at the core of daily operations

TINA AI introduces two new capabilities designed to transform how agency teams interact with their business data.
TINA AI Assistant is a conversational interface built directly into the TINA environment. It works on live data, understands the agency’s real business context - bookings, clients, suppliers, invoices, and financials - and responds to natural language questions with structured, actionable answers. 

Leadership teams can request a revenue overview, a supplier liability summary, or a payment status update and receive a response in seconds. Operations and back-office teams can generate overview reports through a simple chat interface, eliminating bottlenecks that slow down departments.


Alongside this, AI-powered features embedded across the platform reduce repetitive work, support smarter data entry, and accelerate navigation - enabling agents and back-office staff to focus on higher-value activities rather than routine administration

A long time commitment to AI-powered travel operations

The launch of TINA AI represents the beginning of a broader, long-term investment in embedding intelligence into every layer of our platform and across our full product portfolio. As the industry moves from early AI experiments to operational deployments, we are taking concrete steps to deliver meaningful AI use cases at scale. Additional AI capabilities are already in development, with the goal of helping agencies become progressively faster, leaner, and more competitive — without adding operational complexity.


About TINA

TINA is dcs plus’s mid- and back-office ERP platform for travel agencies, designed to manage the full operational and financial cycle of a travel business. The platform covers operations, financial 
processes, BI reporting, and system configuration, and integrates seamlessly with existing technology ecosystems. TINA automates booking imports and invoicing, handles multi-currency financials with real-time exchange rate integrations, manages BSP and ARC reconciliation, and delivers customizable dashboards and reports for both management and operational teams. It acts as a central hub, consolidating and structuring data, enforcing business rules, and virtually automating all travelrelated processes from initial data entry to final invoice reconciliation.

 
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