Business Travel and Tourism Case Study

Business Travel and Tourism handles both Business and Leisure travel through traditional selling channels as well as via online websites and booking tools. An important business line is represented by the MICE department.  

You will find out how they ↓

Managed to monitor and control their business

Reduced manual work and redundant processes

Integrated a software platform for the MICE department

Antoniu Iubak, Executive Director at Business Travel BTT
Antoniu Iubak, Executive Director at Business Travel
"It is more than 8 years since we have implemented TINA as a mid office application in order to increase our efficiency. The implementation period was shorter than expected; the professional training didn’t take a long time because the interface is very well structured and intuitive. The application helps us in maintaining a coherent workflow which increases our efficiency. No information is ever lost and the reports always reflect the real and up-to-date situation of the travel agency. This allows us to quickly manage the travel agency as well as the activity of the travel agents. Our work is faster and the human errors in respect with the preparation of documents are few. TINA was easily adapted to our specific needs and to the specific needs of every department (from ticketing to financial). Thanks to TINA we have become more efficient and for this we thank dcs plus for its constant professionalism.