Your agency never sleeps

While your team rests, ARIA keeps answering. While you're on holiday, proposals are still going out. No breaks, no sick days, no missed requests.

Omnichannel. Every channel, every system event.

Mailboxes, WhatsApp and system webhooks from Amadeus and TINA all land in ARIA as tickets, nothing sits in a separate inbox.

Scale without hiring

A single travel agent handles 5-10 booking requests a day. ARIA handles hundreds, same quality, no overtime, no vacation coverage.

You stay in control, always

Routing rules decide which requests start with AI. Any human reply pauses the AI hand-off instantly, autonomy is a dial, not a switch.

Full context, automatically

Route, dates, travellers' requests, price and the linked offer or booking are pulled into the ticket the moment it opens.

Free your agents for what only humans do well

Offers, ERP updates, issuing invoices, schedule changes, refunds and reissues each ship as a registered AI agent, switched on, priced and measured like any other resource.

Where AI meets human expertise

ARIA is the workspace where AI agents and human agents work every ticket side by side. Not a customer support platform with AI bolted on, and not an AI tool bolted onto the queue, the Offers Agent, TINA ERP Agent, Refunds and Reissue Agent, Schedule Change Agent, and every agent we build next, all work inside the same ticket your travel agents already use, assisting your travel operations.
The result: a growing AI workforce, deployed safely. It never closes, so requests are worked round the clock in every time zone you sell in. A human can always see what an AI agent did and why, and step in. And you decide how much of the work is AI, dialling it up as trust builds.

From email to proposal in under 60 seconds

ARIA reads, understands, searches, ranks, writes and sends, all without a human click. ARIA only asks for help when genuinely cannot decide.

Reads the email like an experienced agent

Searches your booking engine in real time

Writes and sends the proposal automatically

Accept, reject, revise, or follow-up, ARIA knows what to do

When the client replies, ARIA recognizes the intent and takes action. ARIA confirms bookings, processes revisions, answers hotel questions, and escalates only when the conversation needs a human touch.

Detects accept / reject / revise / question

Escalates with full context when unsure

Builds a memory of every destination, client and booking

ARIA tracks which hotels get accepted, which prices win, and which destinations trend. Over time ARIA spots pricing anomalies, remembers client preferences, and makes better ranking decisions automatically.

Destination price memory (EMA)

Per-client booking history

Peak-season pricing alerts

Everything a travel agent does - done instantly

ARIA searches in your booking engine, pulls rates, room types, cancellation policies, and combines that with location intelligence, hotel ratings, distance to landmarks, facilities, and destination insights. ARIA drafts the recommendation in the client's language, attaches the proposal (PDF or HTML), threads it into the original conversation, and sends it from your agency mailbox.

Searches real time

Ranks like an expert

Sends the proposal

Replies in the same language the client wrote in

Every reply reads like it came from your best travel consultant. Warm, on-brand, and in the client's own language. ARIA detects the language from the email body, English, French, Spanish, Arabic, or any of 30+ supported languages and responds naturally in it. No translation services, no copy-paste.

30+ languages, native phrasing

Auto-detects language per email

Keeps tone warm and on-brand

Automation that saves time, cut costs and reduces errors

Eliminate repetitive manual tasks with smart workflows that boost efficiency across your agency.

Client & supplier management in one place

Easily manage customer (both corporate and individual) and supplier general details, profiles, preferences, financial terms and many more, all in one platform.

Centralized request & sales control

Easily manage all travel requests, regardless of channel, by automating how they’re processed, managed, and searched across both your own inventory and connected third-party systems.

Flexible travel document generation and customization

Create and manage all travel documents in multiple formats, fully customizable to match your agency’s branding and client requirements.

Integration with accounting tools for better efficiency

TINA makes it possible to integrate with accounting software through a feature that enables you to export and import data to / from the software.

More sales. Lower cost. Happier clients.

Decrease time - 95% reduction in response time

ARIA handles every inbound request in seconds, even at 2am. Your team focuses on closing, not inbox processing.

Cut costs - 5x faster proposal generation

Automates the most time-consuming work, reading, researching, writing and sending, freeing your team for higher-value tasks.

Improve customer satisfaction

Every reply reflects your brand, every proposal is tailored, and every language feels natural. Clients feel heard, immediately.

ARIA - The AI-powered workspace for always-on travel operations