Happy Tour Case Study

A Top 5 travel agency inside the Romania market for almost 31 years, Happy Tour is a very well-known Romanian travel agency which has recently expanded also to neighboring markets. Diversity in terms of business lines is the key word when thinking about Happy Tour activities. MICE, TMC, Reseller Network, Online Sales, Tour Operating, Leisure Travel – can all be found inside Happy Tour.

You will find out how they ↓

Cover for all lines of their business

Integrate a software platform which allows for expansion in a multi-market environment

Manage a high volume of transactions

Javier Garcia del Valle, Executive Vice President/ CEO at Happy Tour Group happy tour and dcs plus
Javier Garcia del Valle, Executive Vice President/ CEO at Happy Tour Group
"In Happy Tour Group, we consider that the greatest benefit arising from our partnership with dcs plus is their capacity to understand our innovative business concept. As leader of the Romanian tourism industry, we need to be competitive, fluid, and flexible in nowadays business environment, at the same time to provide the best tools so that our employees and partners (i.e. Associated Agencies) may use to constantly improve the productivity. TINA (ERP – Enterprise Resources Planning), IRIX (Booking Engine), which represents the platform behind our Happy Booking distribution system, and AIDA (Inventory and Distribution System), help us to reach high standards and also to acquire the best results. For all of these, Happy Tour Group thanks you, dcs plus!