Meet Novie, the AI business travel assistant

Business travel does not need another chatbot. It needs an intelligent assistant that understands the booking journey, the traveler context, the corporate environment, and the speed at which business decisions happen.

Novie does not just respond. It acts.

Let's discuss about NOVIE
Novie AI assistant for business travel

AI that works inside your corporate customers' booking environment

AI in the business booking flow

Built in the booking journey

Novie is not positioned outside the booking process as a generic chatbot. It is embedded inside NOVA's corporate traveler interface, where travel decisions, policy rules, traveler profiles, approvals, and booking actions already converge 

action-oriented AI assistant

Able to take actions

The future of corporate travel AI is not just conversational. It is contextual, governed, and action-oriented. Novie is designed to understand the live booking environment and support the traveler in moving forward. 

AI built for corporate compliance

Designed for corporate control

For TMC leaders, this creates a more strategic opportunity: bringing AI into corporate travel in a way that protects control and supports scalability. 

opportunity for modern TMCs

Valuable for TMC scalability

It reinforces the value of the managed channel, and prepares the corporate programme for more intelligent workflows, without giving up governance. 

Your branded self-booking tool for modern corporate travel management

NOVA enables TMCs to deliver a fully branded, policy-compliant booking experience across every corporate account. With a centralized admin interface, you can manage multiple clients at scale, while each corporate customer enjoys a tailored environment aligned with its policies, structure, and brand.

By automating critical workflows and providing a secure, intuitive experience, NOVA reduces operational costs, improves compliance, and strengthens your position as a trusted, technology-enabled travel partner.

With full flexibility over content sourcing, TMCs maintain control of inventory and pricing - whether from GDSs, direct connections, wholesalers, or own contracted rates - ensuring that every booking stays within your ecosystem and under your brand.

NOVA Corporate Self-Booking Tool by dcs plus

Keep control and expand choice

NOVA gives TMCs full freedom over travel content, enabling you to combine GDS content, NDC, low-cost carriers, direct connections, wholesalers, and your own contracted rates into one seamless platform.

This flexibility ensures you always deliver the widest choice to your corporate customers, while giving you greater leverage in supplier negotiations and the ability to enforce your trade policies at scale.

Full flexibility
Maximum leverage
Wider choice
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Policy control & compliance at scale

NOVA gives TMCs unmatched control over corporate travel programs through a rule-based engine. Configure policies with hundreds of possible rules, from price ceilings and flight classes to city pairs, cancellation restrictions, hotels by star and supplier preferences.

  • Granular control – define inside and outside policy rules per service type

  • Scalable compliance – apply travel restrictions per service, create various user profiles, approval workflows, and multi-approval chains

  • Automated enforcement – guide travelers to compliant options in real time, while reducing manual oversight for TMCs and travel managers

Consistent compliance
Cost efficiency
Risk management
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Travel risk management, built right in

Offer an extra layer of care and control to corporate clients by embedding risk management directly into the booking experience. With intuitive tools to flag destinations as high, medium, or low risk - and set travel policies accordingly - travel managers can confidently guide employees toward safer choices.

This enables you to support duty of care requirements, minimize out-of-policy bookings, and position yourself as a trusted partner in corporate risk and compliance.

Risk flagging
Risk-based travel policy
Duty of care & compliance
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Easy onboarding with minimal effort

NOVA is built to make onboarding new corporate customers fast and low-effort for TMCs. With a guided info panel and a user-friendly interface, corporate travel managers are walked step-by-step through setting up travel policies, approval flows, user profiles, and preferences, without requiring extensive training.

Built-in coaching panel
Minimal back-and-forth
Self-service configuration
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Traveler adoption & Mobile App experience

NOVA is designed to drive self-booking adoption by making the process fast, intuitive, and accessible anywhere. Its user-friendly interface guides travelers through planning and booking in just minutes, supported by built-in coaching features that simplify onboarding and reduce the need for training. With full mobile responsiveness, corporate travelers can search, book, and manage their trips directly from their devices, ensuring continuous engagement and policy compliance even on the go. By combining simplicity with mobility, NOVA empowers TMCs to increase adoption rates, cut down on offline requests, and deliver a seamless experience that today’s business travelers expect.

Self-booking adoption
Intuitive platform
Mobile-ready
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Secure credit card storage built for confidence

NOVA is designed with security at its core, enabling corporate customers to store credit card data safely and compliantly while reducing friction during the booking process. Encrypted storage and secure transmission protocols help minimize fraud risks and protect sensitive payment information at both the company and traveler level.

For TMCs, this translates into smoother servicing, fewer failed transactions, and peace of mind when managing customer payment preferences.

PCI-DSS ready
Multi-factor authentication
Password management policies
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Stay connected to your travelers, anytime

NOVA includes built-in traveler support tools that allow corporate users to request help from travel consultants directly from within the platform. Chat integration, notifications, and request management ensure that no traveler is ever left unsupported.

Chat assistance
In-platform agent requests
Risk & update notifications
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NOVA Corporate Mobile App - mobile corporate booking powered by TMCs

NOVA Corporate Mobile App brings the full corporate self-booking experience directly to travelers’ pockets - without compromising policy, control, or visibility.

Available on iOS and Android, the NOVA Mobile App extends the trusted NOVA desktop experience into a seamless mobile-first journey. Business travelers can book, manage, and approve trips anytime, anywhere, while TMCs retain full governance, configuration, and oversight across every booking.

With NOVA Corporate Mobile App, TMCs empower travelers and approvers to:

  • Search and book flights and hotels within TMC-defined content, policies, and configurations

  • Access and manage all trips via My Reservations, fully adapted for mobile

  • Approve or reject travel requests in one tap, accelerating approval cycles without bypassing workflows

  • Receive real-time push notifications for approvals, confirmations, and trip updates

  • Leverage AI-powered recommendations that guide travelers

NOVA Corporate Self Booking Tool Mobile App

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Powerful drag-and-drop Page Editor and Theme Settings.
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Powerful drag-and-drop Page Editor and Theme Settings.
Made with HubSpot

Made with HubSpot

Powerful drag-and-drop Page Editor and Theme Settings.
Made with HubSpot

Made with HubSpot

Powerful drag-and-drop Page Editor and Theme Settings.
Made with HubSpot

Made with HubSpot

Powerful drag-and-drop Page Editor and Theme Settings.
Made with HubSpot

Made with HubSpot

Powerful drag-and-drop Page Editor and Theme Settings.
Made with HubSpot
Lucian Boronea, General Manager at Accent Travel & Events accent travel & events and dcs plus
Lucian Boronea, General Manager at Accent Travel & Events
“Looking back at our partnership with dcs plus, we are convinced that choosing the full software stack of products (TINA, IRIX, AIDA, NOVA and TRIP) was definitely the best decision for our agency. dcs plus technology helped us in all areas of our business. From configuring the business and quality control rules that trigger the automation for the entire lifecycle of a transaction to the speed and accuracy of the reports we can generate and the customized parameters we can set, this technology helps us to keep up with the fast paced and always changing travel industry. The technology also proved its efficiency in empowering us to create business synergies with more and more partners.
Novie
What's happening behind the scenes

Tip: switch scenarios with the tabs above. The demo loops automatically.

One conversation. A complete booking.

1
Search
Natural language, handles dead ends
2
Refine
Filter, inspect and compare in one place
3
Destination
Visa and risk before the traveler confirms
4
Book
Completed inside the conversation
5
Remember
Every trip builds on the last

Novie searches — and recovers when nothing is found

Corporate travelers describe what they need in plain language. Novie identifies every intent, runs the right searches, and if a route returns no results, it does not stop — it proposes alternatives and acts on the traveler's choice immediately.

For your TMCFewer "I can't find anything" contacts reaching your agents. Novie handles the dead ends that would otherwise push travelers offline.
Search hotels and flights Smart retry on failure
N
Novielive
"Find me a flight from Rome to London for June"
N
I searched Rome → London for 01 Jun — no availability found.
You could try:
Different June dateRound-trip insteadTry from Dubai
"Try from Dubai"
N
Found flights for Dubai → London on 01 Jun 2026.
Emirates EK003 · 7h 35m · direct€412
Flydubai FZ001 · 8h 10m · direct€289
Select EmiratesCompare optionsSearch hotels in London

Novie refines results without the traveler lifting a finger

Novie reads exactly what is visible on screen at any moment. The traveler asks to filter, compare, or switch views — and the interface responds immediately, without navigation, without forms, without starting over.

For your TMCHigher in-tool completion rates. When the OBT is this easy to operate, travelers stop going direct to supplier sites to find what they need.
Filter, sort, compare Open and inspect details Map and location actions
N
Novielive
"Show Jules & Jim on the map and filter for refundable rooms only"
N
Switched to map view — Hôtel Jules & Jim is highlighted, 380m from Jin restaurant. Filtered to refundable rooms: 2 options available from €210 per night.
View refundable roomsSort by review scoreCompare with Le Petit Belloy

Novie surfaces duty-of-care information at the right moment

Visa requirements, destination risk scores, and travel briefings appear as inline cards at the booking decision — not in a pre-trip email the traveler may not read. Travelers are informed before they confirm, not after.

For your TMCDuty-of-care responsibility addressed at the point of searching. No extra agent step required, no information delivered too late to be useful.
Visa and destination info
N
Novielive
N
Before you confirm — travel briefing available for Paris.
Visa InfoDestination Risk
N
No visa required for your passport. Destination risk: Low. Safe-area accommodation confirmed. Ready to proceed with the booking?
Yes, book itSee full briefing

Novie completes the booking without leaving the conversation

Passenger data is pulled from the traveler's corporate profile. The booking form is filled automatically. The traveler reviews and confirms in one step — no separate screen, no re-entering details, no navigating away from the chat.

For your TMCEvery booking completed inside NOVA is a booking you own — with full data visibility, policy compliance, and mid-office processing through your TMC's workflow.
Book through chat
N
Novielive
"Yes, book it"
N
Booking confirmed.
Hôtel Jules & Jim · Deluxe RoomConfirmed
14–16 Nov 2026 · 2 nights€420 total
Confirmation sent to your email. What would you like to do next?
Search flights to ParisView bookingAdd to calendar

Novie remembers — and the next trip starts faster

Novie builds a preference profile for each corporate traveler across sessions — preferred hotels, room types, seat preferences, baggage requirements. It applies this context automatically, but always asks for confirmation before acting. The more it is used, the more efficient the booking becomes.

For your TMCAn OBT that gets easier to use over time is an OBT your corporate clients want to keep. Novie's memory layer turns each booking into a foundation for the next one.
Memory across sessions Conversational follow-ups Pull up reservations
N
Novielive
"Book my usual Paris hotel for next month"
N
I remember you stayed at Hôtel Jules & Jim the last two times in Paris, and you preferred a refundable room near the Marais. Shall I check availability for 14–16 Dec 2026?
Yes, check availabilityDifferent datesDifferent hotel

No surprises, no silent actions.

Novie is designed to operate inside a governed corporate travel environment where transparency, policy compliance, and data integrity are not optional.

✔

Always confirms before acting on memory

Novie never silently applies what it remembers from a previous trip. It surfaces the preference, asks for confirmation, and only acts when the traveler explicitly approves. This protects both the traveler experience and the integrity of the booking data your TMC relies on.

👁

Every action is visible to travelers and TMC

When Novie takes an action, it surfaces what it did and why. Travelers can see every step. TMC admins have access to full AI usage logs in NOVA Admin including actions per user, session context, and model activity giving your team complete operational visibility.

✦

Grounded entirely in your configured content

Every hotel, flight, price, and availability result Novie surfaces comes from the live inventory connected to your TMC's content configuration in NOVA. Novie does not generate, estimate, or invent data. What the traveler sees is what your content layer provides.

⚙

Usage transparency, per corporate account

Token usage is tracked per hour and per day, per user and per account. TMC admins see cost per model, cache efficiency, and aggregate consumption across all corporate clients giving your team the data needed to manage AI deployment responsibly and report on it with confidence.

Provide your corporate customers the self-booking experience they expect!