Because the profile of corporate travel – shorter time horizons; dependencies on other travelers; more sensitive to use of a business day – is different from leisure travel, the revolution in online travel has had less impact. Did you know that 84% of employers used the services of a travel management company (TMC)?
A TMC has the resources to provide the customer support required by the business travel profile - the focus should be on delivering client value in the following main areas:
You might be also interested to find more about: