Privacy Policy           

UOB Travel - Privacy Policy

DCS Fast Link and other affiliated and related companies („we”) offers you the possibility to use the "UOB Travel " mobile application (hereinafter referred collectively as "UOB Travel ") which will provide you updated information about your travel itinerary.

By accessing and using the UOB Travel , you give us the consent for the collection, use, processing and disclosure of any of your information by us within the framework of using the UOB Travel and according to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the UOB Travel .

We are committed to protecting your privacy, and take our responsibilities regarding the security of customer information very seriously, but we inform you that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute protection of your personal data.

  1. Data collection and processing

When you register for the UOB Travel , you provide us with:
-E-Mail Address

When you use the UOB Travel , you provide us with personal information such as:
-passenger name record (PNR) data, such as PNR record locator code, date of reservation/issue of ticket, date(s) of intended travel, traveler first and last name(s), available frequent flyer and benefit information (i.e. free tickets, upgrades, etc.), other names on PNR, including number of travelers on PNR, all available contact information (including originator information), travel itinerary for specific PNR, travel agency/travel agent, code share information, split/divided information, travel status of passenger (including confirmations and check-in status), ticketing information, including ticket number, one-way tickets and automated ticket fare quote, all baggage in-formation, seat information, including seat number, general remarks including OSI, SSI and SSR information, any collected APIS information, all historical changes to the PNR, hotel information (name, address, phone no, etc.), car rental information, transfer information, etc.

When you ask for usage of the UOB Travel , we collect location information, such as: IP address, Geolocation data.

We use your data to provide you with travel updates and ads.

Your Flight data will be shared with our providers of real-time flight alerts and notifications.

We may use the geolocation data to provide you with offers/opportunities based upon your location and travel plans. If a third party serves ads in the UOB Travel , this Privacy Policy does not apply to the third-party advertising services, and we advise you to check the privacy policies of the advertisers.

We can use cookies and other technologies to monitor your behavior and collect data. For example, anonymized statistics on the daily number of visitors of UOB Travel , the daily requests for specific usage of UOB Travel and the countries from which UOB Travel is accessed can be generated using evaluation tools. We uses these statistics exclusively for purposes of measuring activities of UOB Travel as well as for improvement or adaptation of UOB Travel and the information contained therein to the requirements of the user. These statistics do not contain any personal data and cannot be used in the compilation of personal data. Instead, only data related to the date and time of access to the UOB Travel , the files retrieved and the contents visited as well as the name of the Internet Service Provider are stored by us.

If any personal data are recorded it will be treated confidentially by us and are only accessible to authorized personnel by us. We may disclose your private date to third parties if we must to comply with a court order or we have to fulfill a legal obligation.

We may also use your personal data to build your travel itinerary. We may use your information to send you offers and news about our services or those of other carefully selected companies which we think may be of interest to you. The methods of contact are: by post, email, telephone (including SMS).

We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.

  1. Site tracking

We use tracking software to monitor customer traffic patterns. This software does not enable us to capture any personally identifying information.

  1. Security to protect your information and data retention

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorized access.

The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. Our data security measures meet industry standards.
We may also allow access to your information by other third parties who act for us for the purposes set out in this policy or for other purposes approved by you. It is possible that your data may be processed outside of Europe.

We will retain your information for a reasonable period or as long as the law requires, but in any case, no longer than is necessary for the purpose for which it was collected.

  1. Privacy-relevant permissions requested by this app

Used for permissions that are associated with accessing camera or capturing images/video from the device.
This permission allows this application to capture images of the travel documents that can be later used. The camera is used to scan QR codes in order to access specific information or to take pictures for the user profile image
Used for permissions that are associated telephony features.
Allows, for instance, to perform a call directly from the app.

  1. Right to Information

You have the right to receive free information upon request on any of your personal data stored by us. 
In addition, you have the right to correction, blocking and erasure of incorrect data. 
If you wish to delete your account, please contact us.

  1. Changes/Updates to this Privacy Policy

We reserves the right to change and update this Privacy Policy from time to time. If we decide to change/update our Privacy Policy, we will post those changes/updates on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.

  1. Contact Us

If you have any further questions about our Privacy Policy or its implementation, please contact our customer services department.

Our contact information: