travel tech insights

Fees management rules set-up and their impact on your business profitability

Get your financials right! You know very well the range of commercial agreements that you have with your corporate customers and how complex they can become. Also, a smart and accurate set up and management of service fees, commissions and discounts will have an impact on your business long-term profitability. Most likely, you have a diversity of service fee models – whether in terms of the amounts charged, type of service for which you are charging, type of operation performed (for ex. in case of air tickets – issue, change, refund etc.). As these service fees are a valuable source of revenue, you as a TMC, should be strict when applying fees, discounts and commissions.

Topics: travel erp Travel Management Company TMC travel agency management travel process automation TINA process automation

Are Workflow Problems Impacting Your Travel Agency?

The question isn’t whether or not your travel agency has workflow problems - because every agency has room for improvement in this area. The question addresses: what are your travel agency workflow problems; are they serious or minor; if serious, are they urgent or deferrable; if urgent, how are they impacting the organization – and how should they be prioritized and addressed?  

Topics: travel technology travel erp travel agency technology travel agency workflow travel agency management