6 Operational Challenges Holding Travel Agencies Back, How AI Solves Them
By Sibel Aptula on Oct 22, 2026, 12:16:09 PM
Traveller expectations have moved on, and the way most agencies handle a customer request has barely changed in twenty years. An email arrives, a consultant reads it, re-types the details into a booking engine, builds a quote and sends it back. Multiply that by hundreds of requests a …
Fees management rules set-up and their impact on your business profitability
By Alexandra Luca on Nov 28, 2019, 9:48:04 AM
Get your financials right! You know very well the range of commercial agreements that you have with your corporate customers and how complex they can become. Also, a smart and accurate set up and management of service fees, commissions and discounts will have an impact on your busines …
5 Processes Travel Agencies Can Automate with a Travel ERP
By Nick Ostdick on Nov 22, 2016, 10:55:32 AM
20 minutes may not sound like a lot of time. It’s a quick lunch or a long shower, but it doesn’t seem like enough time to worry about how efficiently it’s been spent. But multiply that 20 minutes five thousand times and you begin to see the way that best use of 20 minutes compounded o …
Is your Travel Technology ready for 2016 – or 2006?
By David Eddy on Jan 5, 2016, 7:00:00 AM
The beginning of the New Year is the perfect time to take a serious look at your travel technology; the holiday travel rush is over, the staff is back from holiday, a preliminary view of 2015 results is coming into focus and planning for 2016 is being finalized. This look must be a se …