6 Operational Challenges Holding Travel Agencies Back, How AI Solves Them
By Sibel Aptula on Oct 22, 2026, 12:16:09 PM
Traveller expectations have moved on, and the way most agencies handle a customer request has barely changed in twenty years. An email arrives, a consultant reads it, re-types the details into a booking engine, builds a quote and sends it back. Multiply that by hundreds of requests a …
Talking about the importance of technology in travel with Mr. Gavin Smith, Founder & Director of Elementtech UK
By dcs plus team on Jan 30, 2020, 3:04:43 PM
Two days ago we were announcing our newest partnership agreement with Element Travel Technology with the purpose of enhancing TMCs technology. With some of the most experienced people in the industry, Element enables its TMC clients to gain access to cutting edge travel technology, co …
Apply quality control rules to ensure your travel agency’s operational stability
By dcs plus team on Dec 19, 2019, 12:30:07 PM
Operational stability within you travel agency is critical. One of the ways that ensures its achievement is represented by the accuracy and security of the processes that take place on a regular basis. Defining and having in place a specific set of rules with restrictions that will pr …
Fees management rules set-up and their impact on your business profitability
By Alexandra Luca on Nov 28, 2019, 9:48:04 AM
Get your financials right! You know very well the range of commercial agreements that you have with your corporate customers and how complex they can become. Also, a smart and accurate set up and management of service fees, commissions and discounts will have an impact on your busines …
Cutting the Complexity: The Importance of A Travel ERP Solution
By Nick Ostdick on Dec 13, 2016, 9:43:42 AM
Today’s global travel industry is awash in complex actions and tasks travel management companies must undertake to remain competitive and acquire and retain customers. But with so many players in the travel and tourism landscape - travel agents, tour operators, and more - customers to …