travel tech insights

NOVA - The Future for Your Corporate Clients

Travel professionals have many unanswered questions about how the business travel industry will recover post Covid-19. Will most of the countries keep their border restrictions? Will travelers quit Zoom to get back to meeting in person any time soon? Or can companies be sure their employees are safe when travelling abroad?

Topics: Business Travel Travel App travel erp system Online booking systems Travel booking systems Travel Management Companies

Keep Your Customer Informed and On the Go!

Nowadays, safety measures and risk management in corporate travelling have become main topics between travel management companies and customers. Closed borders, flight cancellations, national restrictions; all these subjects are shaking up their way to become mandatory information for every travelling event.

Topics: Business Travel Travel App travel erp system Online booking systems Travel booking systems Travel Management Companies

NOVA - Safety and Risk Management Nowadays

Keep your client and their business safe and on the go!

These days, considering the new way of living as the ‘new normal’ might not be the right way to say it. A pandemic, mixed with an economic collapse, is an unprecedented situation that forces each country to take (or even avoid taking) whatever measures that seem to work, at least on the short run. From closing borders, to cancelling flights, to refusing certain business flows, to changing all of these from 1 week to another, the governments’ focus this year is keeping their inhabitants and their economy safe and risk-free.

Topics: travel erp system dcs plus Online booking systems CSBT 2020 risk management

From Then to Now, Part II: The Travel Industry's Major Players

In the first entry of our series on the evolution of the travel industry since 2002, we looked at the traveler and how their needs, desires, tools, and buying behaviors have shifted during the last 14 years. We examined how advances in personal and industry technology have made it easier than ever for travelers to become an integral part of the travel industry rather than just observers watching from the sidelines.

Today’s entry, the second in our three-part series, will focus on the major industry players, their history, evolution, and impact on the global travel industry. The companies and organizations we’ve chosen to highlight have in one way or another made significant contributions to the growth and development of the industry and have left an important mark on how the travel industry operates today.

The beginning of the 21st Century was without a doubt an influential moment in the travel industry. With the rise in popularity of the internet, global, electronic delivery of services, products, and operational functions were becoming more and more the norm. GDS companies, OTAs, and other online-based suppliers and retailers began launching more customer-oriented services such as price comparison interfaces, digital trip planning tool, and electronic tickets and documentation to streamline processes and create more efficient, agile value chains.

Topics: travel company online travel agency online travel Online booking systems Travel suppliers Travel history

Getting Your Products Out There: Technology, OTAs, and Distribution

Talk to OTAs across the globe about their highest priority concern and you’ll hear the same thing again and again: Distribution. In an increasingly competitive, global industry, the ability of an OTA to sell and distribute services quickly without error is critical to driving growth and maintaining a competitive advantage over other OTAs and brick-and-mortar travel agencies.

But how can OTAs best achieve this? What kinds of software solutions must OTAs leverage to succeed in creating an efficient value chain? These are the questions OTAs must address in getting the most value out of their distribution strategies and providing the best customer service to travelers.

Topics: online travel agency Travel Distribution Channels Online booking systems OTAs B2C