Mega Marts and the Value of a Travel ERP System
By Nick Ostdick on May 19, 2016 9:00:00 AM
There was a time, though it may be difficult to imagine now, before the advent of the mega mart when shopping for groceries, home goods, hardware, and other domestic necessities was an all-day affair. Multiple stops at different specialty stores would be required, which would be costl …
The Importance of Social Media in Today’s Travel Industry
By Nick Ostdick on Apr 12, 2016 9:00:00 AM
Travel is an inherently social act. Even if you’re traveling alone, whether for business or leisure, you’re not really alone - instead, you’re surrounded by scores of other travelers in airports, bus terminals, or hotel lobbies, most of whom are frequently checking their smart phones …
Is your Travel Technology ready for 2016 – or 2006?
By David Eddy on Jan 5, 2016 7:00:00 AM
The beginning of the New Year is the perfect time to take a serious look at your travel technology; the holiday travel rush is over, the staff is back from holiday, a preliminary view of 2015 results is coming into focus and planning for 2016 is being finalized. This look must be a se …
Does your Travel Booking Website Have Abandonment Issues?
By David Eddy on Oct 27, 2015 8:22:00 AM
If your travel booking website has abandonment issues, you’re in good company: according to a recent SaleCycle survey, 81% of visitors to travel industry websites left without completing their booking activity. With no similar surveys reporting contradictory findings, having to live w …
Are Workflow Problems Impacting Your Travel Agency?
By David Eddy on Oct 15, 2015 7:00:00 AM
The question isn’t whether or not your travel agency has workflow problems - because every agency has room for improvement in this area. The question addresses: what are your travel agency workflow problems; are they serious or minor; if serious, are they urgent or deferrable; if urge …