2016 – Digital Transformation arrives at the Travel Agency

By David Eddy on Jan 6, 2016 7:00:00 AM

The travel agency has seen its share of changes over recent years. Marketing channels used to be called the front door of the agency or the telephone. Then online booking arrived in the travel industry, bringing with it: pricing transparency; e-commerce; new distribution relationships …

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Topics: travel technology travel erp travel company travel agency Big Data travel business travel experience digital transformation 360 Customer View

How to Inspire Millennial Travelers (and grow your Travel Business)

By David Eddy on Dec 17, 2015 7:00:00 AM

Who are the millennials and why are they important to your travel business? It’s certainly no problem finding articles identifying millennials by the numbers: did you know they check their smartphone 45 times a day, and are 50+% more likely to ditch search engines and email in favor o …

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Topics: Travel Industry travel website travel company responsive travel website travel business travel experience millennial travelers Travel customers

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