3 Business Process Challenges for Travel Agents
By Nick Ostdick on Oct 13, 2016 10:52:05 AM
Today’s travel agent is in an interesting position. Some travel industry insiders believe traditional brick-and-mortar travel agents are set to experience a resurgence due to renewed interest from millennial travelers, while others believe traditional travel agents have long outlasted …
Has Real Disruption & Opportunity Hit the Travel Management Company?
By David Eddy on Mar 24, 2016 8:31:48 AM
During the past decade it has certainly seemed to be the case that disruption has been experienced to a far greater degree on the leisure side of travel rather than business side. Leisure travel has been impacted by OTA and witnessed the role of the travel agent - though still a force …
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