travel tech insights

NOVA - The Future for Your Corporate Clients

Travel professionals have many unanswered questions about how the business travel industry will recover post Covid-19. Will most of the countries keep their border restrictions? Will travelers quit Zoom to get back to meeting in person any time soon? Or can companies be sure their employees are safe when travelling abroad?

Topics: Business Travel Travel App travel erp system Online booking systems Travel booking systems Travel Management Companies

Keep Your Customer Informed and On the Go!

Nowadays, safety measures and risk management in corporate travelling have become main topics between travel management companies and customers. Closed borders, flight cancellations, national restrictions; all these subjects are shaking up their way to become mandatory information for every travelling event.

Topics: Business Travel Travel App travel erp system Online booking systems Travel booking systems Travel Management Companies

How Agents Can Benefit From A Travel Booking System

Let’s face it: The travel industry is built on responding to disruption. Whether it’s inclement weather  forcing cancellations of flights, hotel accommodations, or tours, or overbookings due to sudden spikes in demand, travel companies must be agile enough to handle these and other temporary breakdowns in calculated, efficient ways to retain customers and continue operations in as normal a way as possible.

Topics: TBS travel booking system Travel booking systems Errors Travel booking problems Travel booking engines

How to Use the Power of Travel Booking Engines

Travel agents in today’s travel industry are in something of a precarious position. To remain competitive with online travel companies, travel review websites, and travel and tourism social media platforms, agents must provide streamlined levels of customer service based on speed and convenience while at the same time offering travelers the personalized touch they desire from interacting on a one-on-one basis with a human being. Walking the line between efficiency and individualized service can great stress on agents as they attempt to manage several tasks and priorities during a single transaction, which can result in errors or gaps in process management that impact multiple touch points across an agency’s value chain.

This is where travel booking engines can help travel agents cut the complexity. Because booking engines provide travel agents with the real-time capability to analyze, review, modify, or even suggest bookings, agents can significantly reduce the potential for errors often associated with high-volume tasks, which in turn provides greater levels of agility and efficiency with the products and services they offer. Travel booking engines also decrease the amount of human intervention necessary during the booking process, which allows travel agents to invest more time and resources in providing travelers with the personalized touch they seek when working with an agent.

Topics: Online booking systems Travel booking systems travel software for agencies internet booking engine Travel booking engines