Message Received: The Travel Industry and the Rise of Instant Messaging Technology
By Nick Ostdick on May 24, 2016 9:00:00 AM
There’s been something of an arms race during the last few years in the travel industry as travel companies seek new, exciting, and innovative ways to invigorate customer engagement and relations leveraging technology as a method to reach more people more quickly. With an eye to techn …
How to Inspire Millennial Travelers (and grow your Travel Business)
By David Eddy on Dec 17, 2015 7:00:00 AM
Who are the millennials and why are they important to your travel business? It’s certainly no problem finding articles identifying millennials by the numbers: did you know they check their smartphone 45 times a day, and are 50+% more likely to ditch search engines and email in favor o …
Email Marketing – a key way to retain your Travel Customers
By David Eddy on Dec 3, 2015 7:00:00 AM
Few people in the travel industry would contest that competition is intensifying; sources for information and insights are multiplying and travelers’ – especially millennials – expectations for trip experiences are higher than ever. Turning these people into customers is an increasing …
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