travel tech insights

David Eddy

Recent Posts by David Eddy:

Travel Technology means Growth for Tour Operators

Tour operators are an intriguing part of the travel industry. They’re elusively difficult to capture in a single definition because they form a diverse constellation of products and services, all of which reflect different cultures and geographies. 

Topics: Travel Industry travel technology travel website travel company Tour Operator

Tour Operator Trends and Technology

Within the tour industry the trends of early 2016 are mirroring those of 2015: customers are increasingly looking for customized offerings that promise highly personalized travel experiences.  It’s not surprising: who doesn’t want to return from a trip with a sense of having authentically experienced that part of the world?  What travelers wouldn’t want to feel they really know something where they’ve been, and that where they’ve been is unique – more than just another gondola ride in Venice?  The question is – how are savvy tour companies responding to these trends?

Topics: Travel Industry travel technology Tour Operator Tour Operator Software Tour Companies Tour Operators

Digital: Rocket Fuel for the Travel Industry

There are times when all of us make the mistake of assuming we know the facts behind an event, trend or circumstance - only to learn at some point how very wrong our unchallenged assumptions and beliefs were.  For instance, take a recent event, light years removed from the travel industry, which undercut a flawed understanding held by many people.

Topics: Travel Industry travel technology travel erp travel company travel agency Digital Technology

Every Travel Agency Manager should Read this Blog

There are times it seems the travel industry should take a cue from its customers; go to some quiet place and just relax for a long time without reading anything about travel (except this blog, of course) or talking to anyone in the business.

Topics: Travel Industry travel technology travel erp travel agency Millennials dcs plus social media

Has Real Disruption & Opportunity Hit the Travel Management Company?

During the past decade it has certainly seemed to be the case that disruption has been experienced to a far greater degree on the leisure side of travel rather than business side. Leisure travel has been impacted by OTA and witnessed the role of the travel agent - though still a force now – reduced in decision-making influence to that of friends, family and social media.

Topics: Travel Industry travel erp Travel Management Company TMC TINA process automation dcs plus Business Process Automation