How tour operators position travel services
By Nick Ostdick on Jan 26, 2017 11:00:50 AM
Think about the idea of ordering food at a restaurant. Diners usually have two options: full meals with side dishes or a la carte, whereby customers can order individual items to create their own meal. Most restaurants offer both to increase the flexibility of their menu offerings and …
The Importance of Advanced Accommodation Contract Management
By Nick Ostdick on Jan 12, 2017 10:58:32 AM
A friend of mine recently downloaded an app to his mobile phone that allows him to monitor and adjust the temperature of his house when he’s not home. The app allows him to alter and manage the temperature based on a number of factors such as the number of occupants in the home, the e …
Finding Your Way: The Importance of Content Matching for Travel Agents
By Nick Ostdick on Oct 27, 2016 10:10:06 AM
Imagine you’re driving through a new city trying to find a specific destination - a restaurant, a bookstore, etc. You’re using your GPS but the street names on the GPS don’t quite match the names on the street signs: Sate Street instead of State Street, Min Avenue rather than Main Ave …
From Then to Now, Part II: The Travel Industry's Major Players
By Nick Ostdick on Sep 1, 2016 9:45:27 AM
In the first entry of our series on the evolution of the travel industry since 2002, we looked at the traveler and how their needs, desires, tools, and buying behaviors have shifted during the last 14 years. We examined how advances in personal and industry technology have made it eas …