3 Business Process Challenges for Travel Agents
By Nick Ostdick on Oct 13, 2016 10:52:05 AM
Today’s travel agent is in an interesting position. Some travel industry insiders believe traditional brick-and-mortar travel agents are set to experience a resurgence due to renewed interest from millennial travelers, while others believe traditional travel agents have long outlasted …
Brand It: Why Travel Companies Need a Document Template Manager
By Nick Ostdick on Oct 11, 2016 11:07:50 AM
For many customers, the look, feel, and vibe of a company’s branding can be just as influential in whether they work with said company as the products and services themselves. As such, it’s important for these companies - especially companies within the travel industry, many of which …
Why Mobile Payments Are Finally the Next Big Thing in Travel
By Nick Ostdick on Oct 6, 2016 4:09:17 PM
For the last few years, mobile payments have been predicted to be the next big thing in the travel industry. Analysts and industry insiders have long speculated the disruption mobile payment technology will have on the way travelers shop and complete online bookings, as well as the wa …
Bleisure: On Merging Business and Leisure Travel
By Nick Ostdick on Oct 4, 2016 9:59:57 AM
With more advancements in mobile technology and the ease at which people can communicate, the line between work and play becomes more and more blurry. In today’s world, it’s not uncommon for people to respond to work emails on their smartphones or tablets while on holiday, nor is it u …
The Long Run: How Mobile Apps Can Help Retain Customers
By Nick Ostdick on Sep 29, 2016 9:49:12 AM
It may seem like a magic trick: Turning a one-time customer into a repeat user of a travel company’s products and services. But in today’s global, interconnected travel industry, customer retention and the ability to entice travelers back to a certain travel company is becoming less o …