travel tech insights

Product Updates - September 2017

TINA mid back office system updates

Dashboard available for the passenger section

This new section available in the latest version of TINA provides easy access to passengers' information; either if you need details from an operational perspective (such as past, active and future travel services, for example) or from a financial point of view (let's say overdue invoices or status of the invoices added on the company associated to that passenger), you can access them from the mentioned Dashboard.

Topics: TINA TBS AIDA travel booking system Product updates tour operator solution mid back office solution

Product Updates - August 2017

TINA mid back office system updates

Remarks 'bulk' modification

In the latest version of TINA mid back office, we have developed the possibility to modify the remarks in bulk. In the reporting process, it is very important (especially for TMCs) to have remarks defined for each travel service. But the process of defining them for every single service is time consuming and prone to errors. The new development is meant to simplify and reduce agents' workload - now, once a remark is defined and saved, it is automatically spread to all the services within an Order.

As a consequence, the number of corrections necessary for reporting is diminished, you'll get an increased degree of accuracy for Quality Control and thus, the number of services returned from invoicing is considerably reduced or even eliminated.

Topics: TINA TBS AIDA travel booking system Product updates tour operator solution mid back office solution

Product Updates - July 2017

TINA mid back office system updates

New financial reports widgets are now available in Dashboard section and displayed by multiple charts

In the latest version of TINA mid back office, we have added new financial reports widgets, that are available in the Dashboard section and displayed by various charts:

  • Monthly Acquisitions Comparison
  • Monthly Sales Comparison
  • Monthly Services Sales Comparison
  • Service Type Comparison
Topics: TINA TBS AIDA travel booking system Product updates tour operator solution mid back office solution

Product Updates - June 2017

TINA mid back office system updates

 

Statement of accounts

In the last version of TINA mid-back office, we have developed the possibility to generate statements of the accounts payable or the accounts receivable, with a certain partner, in a certain period.

This option can be very useful for the Financial department, to generate, analyze and send to partners, the balance for the accounts payable (all the confirmed supplier invoices and the associated payment documents) or accounts receivable (all the issued client invoices and the associated cashing documents).

The Statement of account section can be found in the Financial Module and before generation, users should select:

  • the period
  • the entity: corporate or supplier
  • the document type: detailed, outstanding or both, as per the following image:

 

Topics: TINA TBS AIDA travel booking system Product updates tour operator solution mid back office solution

Product Updates - May 2017

TINA mid back office system updates

Changes in TINA Theme

In the latest version of TINA, we have performed changes regarding the theme. In this respect, the most used option - the Offer icon is now available directly from the services list.

The rest of the options such as: Generate document and Passengers external services associations are available at service details section and can be accessed by clicking on the name of the service, as per the image below:

 

The possibility to add notes at Order level

A new option was developed in the latest version of the application. Now, the user has the possibility to add quick notes at order level, as you can notice in the image below:

This option is very useful, allowing the user to fill important information and details regarding the order - this information will be available for all the users of the application.

After a note is added, it is stored in the application and it can be accessed at any time in Detail order section, as per the following image:

 

Changes in the recepient field when sending email from TINA

If you send emails from the latest version of TINA, you have the possibility to add in the recipient field (CC) any e-mail address, even if it's not associated with a TINA user.

Topics: TINA TBS AIDA travel booking system Product updates tour operator solution mid back office solution