travel tech insights

Take a look at your weekend to-do list. It probably involves multiple stops at a variety of different stores for a number of varied products. While this use to be the norm, megastores like Wal-Mart and others have made it easy for customers to purchase all the products they need in one convenient place. Everything from groceries to clothing to automotive supplies and beyond. Megamarts like this have become a one-stop shop for customers on a global scale.

The same can be said of online booking engines. For travel agents, there once was a time when multiple interfaces or systems would have to be used in order to search for available bookings, view inventory, coordinate with the client or customer, and finally distribute confirmations or other necessary documents. As online booking sites and other methods of travel bookings rose to prominence, travel agents were significantly hampered by the lack of maneuverability and agility associated with using multiple systems or platforms to complete relatively simple operational tasks.

The travel industry is undergoing rapid evolution, and that evolution can cause the marketplace to appear chaotic from many angles. But in today's travel industry when younger travelers’ first impulses are often to forego travel agents altogether, savvy agencies can take advantage of the chaos and confusion by providing an alternative: order.

Be good to your resellers and they will be good to you.

After all, the relationship between a given agency and its resellers stands to be a mutually beneficial value proposition. Agencies that rely on resellers help to ensure their content is reaching the broadest possible audience, which in turn helps to boost sales. Resellers, meanwhile, stand to earn considerable revenue from commissions by establishing valuable partnerships with agencies. But the key phrase here, however, is value. How can an agency provide value for its resellers? More specifically, how can an agency help to boost resellers’ sales of travel services?