Mobile Transactions & the Travel Industry: Infographics for 2016
By David Eddy on Feb 23, 2016 7:00:00 AM
A Q4 2015 e-commerce survey, condensed into these infographics, provides good insights and guidance for what mobile technology means for the travel industry in 2016. Key take-aways:
Protecting your Travel Agency’s Online Reputation
By David Eddy on Feb 9, 2016 7:00:00 AM
There is a great deal of attention paid in travel industry articles to the importance of an effective online presence. Given the growing influence of technology on every aspect of travel – whether travel agency, tour operator, or Travel Management Company – that focus isn’t really sur …
Bring Lost Travel Bookings back to Life
By David Eddy on Feb 2, 2016 7:00:00 AM
Lost – or abandoned travel bookings refer to online travel customers who visit a website, put travel products into a shopping cart then leave the site without confirming and completing the transaction. There’s an abundance of articles written on the issue of abandonment in the travel …
Let’s talk about Cost Control and Travel Agency Profitability
By David Eddy on Jan 28, 2016 7:00:00 AM
Is anyone in the industry paying attention to the topic of travel agency cost control? It doesn’t seem like it. There are articles on travel trends, mobile apps, emerging destinations and changing markets – but not much on the subject of how to improve travel agency profitability. So …
Will Travel Technology save the Storefront Travel Agency?
By David Eddy on Jan 26, 2016 7:00:00 AM
If asked to name industries most affected by the Internet since the 1990’s, most people would think of online retailers like Amazon – draining sales away from small and large store-based retailers; or perhaps the music industry – careening from vinyl to CD’s, CD’s to mp3s and ultimate …