Has Real Disruption & Opportunity Hit the Travel Management Company?
By David Eddy on Mar 24, 2016 8:31:48 AM
During the past decade it has certainly seemed to be the case that disruption has been experienced to a far greater degree on the leisure side of travel rather than business side. Leisure travel has been impacted by OTA and witnessed the role of the travel agent - though still a force …
Is Travel Agency Workflow Stepping on Sales Potential?
By David Eddy on Mar 17, 2016 7:00:00 AM
Sounds a bit crazy, doesn’t it? How could a travel agency be its own worst sales enemy? And, if somehow it was, why would any management team in its right mind allow the situation to continue?
Is Your Travel Management Company Positioned for Growth?
By David Eddy on Mar 10, 2016 11:11:05 AM
Like every other sector of the travel industry, steady growth in business travel doesn’t necessarily translate into increased sales for every travel management company (TMC). The travel sector is challenging because the business model is complex and competition is fierce.
How a Travel Management Company controls Business Travel Costs (Part 2)
By David Eddy on Feb 16, 2016 7:00:00 AM
Part 1 of this series explored why controlling the cost of employee travel is difficult due to issues that cannot be eliminated and are not easily handled. Part 1 also discussed why these difficulties often lead organizations to use travel management companies (TMC) for their business …
How a Travel Management Company controls Business Travel Costs (Part 1)
By David Eddy on Feb 11, 2016 7:00:00 AM
Business managers often find the challenges of controlling business travel costs to stay top of mind for two reasons: 1) travel costs often appear deceptively easy to manage and control – only to turn out to be quite the opposite; 2) travel is expensive, meaning these costs can quickl …