The Long Run: How Mobile Apps Can Help Retain Customers
By Nick Ostdick on Sep 29, 2016 9:49:12 AM
It may seem like a magic trick: Turning a one-time customer into a repeat user of a travel company’s products and services. But in today’s global, interconnected travel industry, customer retention and the ability to entice travelers back to a certain travel company is becoming less o …
Mobile Bookings by the Numbers
By Nick Ostdick on Aug 25, 2016 9:11:41 AM
It’s no secret mobile bookings are a major force in today’s travel industry. Travelers - particularly millennials and digital natives - are more tech savvy and connected than ever before, and they’re using mobile capabilities to research, book, and review travel experiences at unprece …
The State of Mobile Travel Bookings in 2020
By Nick Ostdick on Jul 7, 2016 10:00:58 AM
True or false: Nearly half of all travel bookings made during 2016 will take place offline via phone or in-person with the assistance of a travel agent or travel management company. True, which is surprising, especially given the highly connected nature of today’s travel industry and …
Travel Apps By the Numbers
By Nick Ostdick on Jun 23, 2016 9:36:06 AM
It simply can’t be stated enough: mobile travel apps have changed and are changing the way today’s traveler experiences travel and the ways travel companies reach their customers. Whether you’re talking about millennial, adventure, or experimental travelers, the impact of mobile trave …
Pros and Cons of Mobile Travel Apps
By Nick Ostdick on Jun 16, 2016 9:27:52 AM
Isaac Newton’s Third Law of Motion says for every action there’s an equal or opposite reaction - essentially, each action has two component parts that not only rely upon each other but can also counteract or combat each other’s characteristics. But what does Newton’s Third Law of Moti …