David Eddy

Posts by David Eddy

Compelling Reasons to look for a Cloud-based ERP Travel Industry Solution

By David Eddy on Oct 29, 2015 7:00:00 AM

Two earlier posts addressed topics closely related to the subject of this blog: one covered the reasons why travel software-as-a-service (Travel SaaS) is an attractive technology model for companies in the this industry; the second discussed how the travel industry is using process au …

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Does your Travel Booking Website Have Abandonment Issues?

By David Eddy on Oct 27, 2015 8:22:00 AM

If your travel booking website has abandonment issues, you’re in good company: according to a recent SaleCycle survey, 81% of visitors to travel industry websites left without completing their booking activity. With no similar surveys reporting contradictory findings, having to live w …

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The Travel Industry is Cutting Costs with Back Office Automation

By David Eddy on Oct 22, 2015 7:00:00 AM

With continuing consolidation, intense competition and a global economy seemingly unable to break free from lackluster growth, there is relentless pressure on travel companies to discover new ways of: differentiating from competitors; marketing with better results; developing even mor …

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Six Ways a Travel Management Company can Help the Business Traveler

By David Eddy on Oct 20, 2015 2:00:00 AM

There are several audiences for this question and at least as many possible answers. The audience which likely first comes to mind is the business person - finding his seat on an early Monday morning, then monitoring connection times as he makes his way home on Friday. Invisiblein tha …

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Are Workflow Problems Impacting Your Travel Agency?

By David Eddy on Oct 15, 2015 7:00:00 AM

The question isn’t whether or not your travel agency has workflow problems - because every agency has room for improvement in this area. The question addresses: what are your travel agency workflow problems; are they serious or minor; if serious, are they urgent or deferrable; if urge …

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