The Value Proposition of a Travel ERP System
By David Eddy on Mar 3, 2016 10:03:33 AM
A great deal of the discussion around travel technology involves highly visible customer-facing solutions: travel apps; responsive websites; social media and the like. Operational technology, focused on helping management and staff run the business, tends to get overlooked. A perfect …
Are Needless Expenses Killing your Travel Company?
By David Eddy on Mar 1, 2016 7:00:00 AM
The travel business is hard. It sells a high-priced, discretionary item at a time when every region of the global economy is growing slowly – if at all. The travel industry is facing its own particular challenges – consolidation, intense competition, eroding margins and high customer …
How can a Travel Agency win Millennial Travelers?
By David Eddy on Feb 25, 2016 7:00:00 AM
Based on the frequency of articles focused on millennials over the past two years it’s apparent the travel industry views them as an important demographic. That’s not surprising, the Baby Boomer generation is retiring – perhaps gaining more time for travel but likely with less disposa …
Mobile Transactions & the Travel Industry: Infographics for 2016
By David Eddy on Feb 23, 2016 7:00:00 AM
A Q4 2015 e-commerce survey, condensed into these infographics, provides good insights and guidance for what mobile technology means for the travel industry in 2016. Key take-aways:
Tour Operators & Activity Suppliers: Unique Challenges Ahead!
By David Eddy on Feb 18, 2016 10:54:17 AM
Tours and activities is one of the most difficult sectors of the travel industry to define and analyze. For example, just gauging the size of the sector isn’t easy. A report released this month said, “Consumers spend somewhere between $100 billion to $200 billion annually on tours and …