Travel Technology means Growth for Tour Operators
By David Eddy on Sep 13, 2016 2:30:00 PM
Tour operators are an intriguing part of the travel industry. They’re elusively difficult to capture in a single definition because they form a diverse constellation of products and services, all of which reflect different cultures and geographies.
Tour Operator Trends and Technology
By David Eddy on Apr 5, 2016 7:00:00 AM
Within the tour industry the trends of early 2016 are mirroring those of 2015: customers are increasingly looking for customized offerings that promise highly personalized travel experiences. It’s not surprising: who doesn’t want to return from a trip with a sense of having authentica …
Digital: Rocket Fuel for the Travel Industry
By David Eddy on Mar 31, 2016 7:00:00 AM
There are times when all of us make the mistake of assuming we know the facts behind an event, trend or circumstance - only to learn at some point how very wrong our unchallenged assumptions and beliefs were. For instance, take a recent event, light years removed from the travel indus …
Every Travel Agency Manager should Read this Blog
By David Eddy on Mar 29, 2016 7:00:00 AM
There are times it seems the travel industry should take a cue from its customers; go to some quiet place and just relax for a long time without reading anything about travel (except this blog, of course) or talking to anyone in the business.
Has Real Disruption & Opportunity Hit the Travel Management Company?
By David Eddy on Mar 24, 2016 8:31:48 AM
During the past decade it has certainly seemed to be the case that disruption has been experienced to a far greater degree on the leisure side of travel rather than business side. Leisure travel has been impacted by OTA and witnessed the role of the travel agent - though still a force …