How a Travel Management Company controls Business Travel Costs (Part 1)
By David Eddy on Feb 11, 2016, 7:00:00 AM
Business managers often find the challenges of controlling business travel costs to stay top of mind for two reasons: 1) travel costs often appear deceptively easy to manage and control – only to turn out to be quite the opposite; 2) travel is expensive, meaning these costs can quickl …
Protecting your Travel Agency’s Online Reputation
By David Eddy on Feb 9, 2016, 7:00:00 AM
There is a great deal of attention paid in travel industry articles to the importance of an effective online presence. Given the growing influence of technology on every aspect of travel – whether travel agency, tour operator, or Travel Management Company – that focus isn’t really sur …
Why Every Travel Management Company should embrace Bleisure
By David Eddy on Feb 4, 2016, 7:00:00 AM
The release of BridgeStreet Global Hospital’s The Bleisure Report 2014 introduced a new term to the travel industry and revealed the idea of combining business and leisure travel – far from being outlandish – was a reality for a sizeable number of people and poised for growth. The rep …
Bring Lost Travel Bookings back to Life
By David Eddy on Feb 2, 2016, 7:00:00 AM
Lost – or abandoned travel bookings refer to online travel customers who visit a website, put travel products into a shopping cart then leave the site without confirming and completing the transaction. There’s an abundance of articles written on the issue of abandonment in the travel …
Let’s talk about Cost Control and Travel Agency Profitability
By David Eddy on Jan 28, 2016, 7:00:00 AM
Is anyone in the industry paying attention to the topic of travel agency cost control? It doesn’t seem like it. There are articles on travel trends, mobile apps, emerging destinations and changing markets – but not much on the subject of how to improve travel agency profitability. So …