Are Needless Expenses Killing your Travel Company?
By David Eddy on Mar 1, 2016, 7:00:00 AM
The travel business is hard. It sells a high-priced, discretionary item at a time when every region of the global economy is growing slowly – if at all. The travel industry is facing its own particular challenges – consolidation, intense competition, eroding margins and high customer …
How can a Travel Agency win Millennial Travelers?
By David Eddy on Feb 25, 2016, 7:00:00 AM
Based on the frequency of articles focused on millennials over the past two years it’s apparent the travel industry views them as an important demographic. That’s not surprising, the Baby Boomer generation is retiring – perhaps gaining more time for travel but likely with less disposa …
Mobile Transactions & the Travel Industry: Infographics for 2016
By David Eddy on Feb 23, 2016, 7:00:00 AM
A Q4 2015 e-commerce survey, condensed into these infographics, provides good insights and guidance for what mobile technology means for the travel industry in 2016. Key take-aways:
Tour Operators & Activity Suppliers: Unique Challenges Ahead!
By David Eddy on Feb 18, 2016, 10:54:17 AM
Tours and activities is one of the most difficult sectors of the travel industry to define and analyze. For example, just gauging the size of the sector isn’t easy. A report released this month said, “Consumers spend somewhere between $100 billion to $200 billion annually on tours and …
How a Travel Management Company controls Business Travel Costs (Part 2)
By David Eddy on Feb 16, 2016, 7:00:00 AM
Part 1 of this series explored why controlling the cost of employee travel is difficult due to issues that cannot be eliminated and are not easily handled. Part 1 also discussed why these difficulties often lead organizations to use travel management companies (TMC) for their business …