4 Must-Have Features for Tour Operator Software
By Nick Ostdick on May 17, 2016 9:46:43 AM
Managing your tour operator software solution, like nearly all strategy solutions in the travel industry, is not a one-size-fits-all proposition. Different companies of different sizes with different business and customer engagement goals require a variety of solutions that are aligne …
Tour Operator Trends and Technology
By David Eddy on Apr 5, 2016 7:00:00 AM
Within the tour industry the trends of early 2016 are mirroring those of 2015: customers are increasingly looking for customized offerings that promise highly personalized travel experiences. It’s not surprising: who doesn’t want to return from a trip with a sense of having authentica …
Is Travel Agency Workflow Stepping on Sales Potential?
By David Eddy on Mar 17, 2016 7:00:00 AM
Sounds a bit crazy, doesn’t it? How could a travel agency be its own worst sales enemy? And, if somehow it was, why would any management team in its right mind allow the situation to continue?
Tour Operators Innovate with Food and Adventure Tourism (Infographic)
By David Eddy on Mar 8, 2016 7:00:00 AM
One travel industry trend that holds particular promise for growth is experiential travel. To an increasing extent, people want to return from their destinations with a sense of having authentically experienced that part of the world.
The Value Proposition of a Travel ERP System
By David Eddy on Mar 3, 2016 10:03:33 AM
A great deal of the discussion around travel technology involves highly visible customer-facing solutions: travel apps; responsive websites; social media and the like. Operational technology, focused on helping management and staff run the business, tends to get overlooked. A perfect …