Has the Future of Travel Agents Already Arrived?
By Nick Ostdick on Jan 31, 2017 12:05:06 PM
The digital revolution in today’s travel industry has been a truly disruptive force in the way travel agencies source bookings, packages, and products and position these travel options for customers. Whether through the development of mobile apps, online marketing campaigns or platfor …
The 2016 Travel Industry By the Numbers
By Nick Ostdick on Jan 24, 2017 10:58:31 AM
In a recent entry, we recounted 2016 by looking at some of the biggest trends and storylines of the last year in order to get a glimpse of where the travel industry may be headed in the next 12 months. While many of these narratives are compelling in that they paint a portrait of a co …
Looking Ahead: Travel Trends to Watch in 2017
By Nick Ostdick on Jan 5, 2017 9:25:00 AM
Ask anyone within the travel industry about how impactful 2016 was and you’ll likely get a spirited answer about the number of trends, technology innovations, and shifts in customer demographics. To be sure, 2016 was a landmark year for the global travel industry in which travel agenc …
The Long Run: How Mobile Apps Can Help Retain Customers
By Nick Ostdick on Sep 29, 2016 9:49:12 AM
It may seem like a magic trick: Turning a one-time customer into a repeat user of a travel company’s products and services. But in today’s global, interconnected travel industry, customer retention and the ability to entice travelers back to a certain travel company is becoming less o …
How Search Efficiency Helps Travel Agents
By Nick Ostdick on Sep 27, 2016 9:23:23 AM
For travel agents, the ability to offer customers quick and efficient search responses is similar to running a marathon - you have to be steady and consistent, but you also have to be fast and nimble, especially in today’s global travel and tourism landscape. A travel agency’s ability …