Every Travel Agency Manager should Read this Blog
By David Eddy on Mar 29, 2016 7:00:00 AM
There are times it seems the travel industry should take a cue from its customers; go to some quiet place and just relax for a long time without reading anything about travel (except this blog, of course) or talking to anyone in the business.
Is Travel Agency Workflow Stepping on Sales Potential?
By David Eddy on Mar 17, 2016 7:00:00 AM
Sounds a bit crazy, doesn’t it? How could a travel agency be its own worst sales enemy? And, if somehow it was, why would any management team in its right mind allow the situation to continue?
Travel ERP: Tips for Making a Good Selection
By David Eddy on Mar 15, 2016 7:00:00 AM
A recurring theme in this blog is the central role travel technology plays in the business model of successful travel companies, particularly enterprise resource planning (ERP) systems designed for the travel industry. There’s a simple explanation for this – Travel ERP has the potenti …
Is Your Travel Management Company Positioned for Growth?
By David Eddy on Mar 10, 2016 11:11:05 AM
Like every other sector of the travel industry, steady growth in business travel doesn’t necessarily translate into increased sales for every travel management company (TMC). The travel sector is challenging because the business model is complex and competition is fierce.
The Value Proposition of a Travel ERP System
By David Eddy on Mar 3, 2016 10:03:33 AM
A great deal of the discussion around travel technology involves highly visible customer-facing solutions: travel apps; responsive websites; social media and the like. Operational technology, focused on helping management and staff run the business, tends to get overlooked. A perfect …