Is your Travel ERP System Designed to Support Growth?
By David Eddy on Dec 15, 2015 7:00:00 AM
Whether you’re a travel agency, a tour operator or a travel management company, you face the challenge of a changing travel market and the sobering reality that your competition is not standing still. In order to grow, your company has to aggressively find new product and service oppo …
Travel Companies need Online Reputation Management
By David Eddy on Dec 8, 2015 7:00:00 AM
Just this past November a bargain-hunter found a NYC hotel right on Central Park with a 35% discount off regular rates. A quick Google scan showed strong 4 star review averages across several booking sites. Then she noticed a different result on Yelp. That site showed a 2.5 star revie …
Email Marketing – a key way to retain your Travel Customers
By David Eddy on Dec 3, 2015 7:00:00 AM
Few people in the travel industry would contest that competition is intensifying; sources for information and insights are multiplying and travelers’ – especially millennials – expectations for trip experiences are higher than ever. Turning these people into customers is an increasing …
How are you using the Financial Data from your Travel Software?
By David Eddy on Dec 1, 2015 7:00:00 AM
There’s no question every travel company – from travel agency to travel management company (TMC); tour operator to destinationmanagement company (DMC) –has financial statements produced by its travel management software system. Whether for viewing monthly/annual financial results, mee …
7 Ways a Travel Company can Capture More Millennial Travelers
By David Eddy on Nov 26, 2015 7:00:00 AM
The travel industry is witnessing a cross-current of demographics: on one hand, the Baby Boomer generation is retiring and leaving the work force; on the other hand, the millennial generation is entering the workforce and beginning to climb the income ladder. To a large extent, the wa …