Innovative Tour Operator Software drives Sales & Profits (does yours?)
By David Eddy on Dec 25, 2015 7:00:00 AM
The tour operator travel business grew in 2015 and remains highly competitive, circumstances which are likely to remain during 2016. This means tour companies can’t count on just long hours and hard work to keep them successful and competitive – they’ll have to also work smarter and p …
How to Help Your B2B Travel Resellers
By David Eddy on Dec 22, 2015 7:00:00 AM
The travel industry has always been a complex distribution system comprised of retail travel agents; wholesalers supplying travel services options including transport, accommodation, tours and attractions; and local tourism resources who contract their services with wholesalers. Over …
Is your Travel ERP System Designed to Support Growth?
By David Eddy on Dec 15, 2015 7:00:00 AM
Whether you’re a travel agency, a tour operator or a travel management company, you face the challenge of a changing travel market and the sobering reality that your competition is not standing still. In order to grow, your company has to aggressively find new product and service oppo …
Travel Companies need Online Reputation Management
By David Eddy on Dec 8, 2015 7:00:00 AM
Just this past November a bargain-hunter found a NYC hotel right on Central Park with a 35% discount off regular rates. A quick Google scan showed strong 4 star review averages across several booking sites. Then she noticed a different result on Yelp. That site showed a 2.5 star revie …
Email Marketing – a key way to retain your Travel Customers
By David Eddy on Dec 3, 2015 7:00:00 AM
Few people in the travel industry would contest that competition is intensifying; sources for information and insights are multiplying and travelers’ – especially millennials – expectations for trip experiences are higher than ever. Turning these people into customers is an increasing …