How a Travel Management Company controls Business Travel Costs (Part 2)
By David Eddy on Feb 16, 2016 7:00:00 AM
Part 1 of this series explored why controlling the cost of employee travel is difficult due to issues that cannot be eliminated and are not easily handled. Part 1 also discussed why these difficulties often lead organizations to use travel management companies (TMC) for their business …
Let’s talk about Cost Control and Travel Agency Profitability
By David Eddy on Jan 28, 2016 7:00:00 AM
Is anyone in the industry paying attention to the topic of travel agency cost control? It doesn’t seem like it. There are articles on travel trends, mobile apps, emerging destinations and changing markets – but not much on the subject of how to improve travel agency profitability. So …
Will Travel Technology save the Storefront Travel Agency?
By David Eddy on Jan 26, 2016 7:00:00 AM
If asked to name industries most affected by the Internet since the 1990’s, most people would think of online retailers like Amazon – draining sales away from small and large store-based retailers; or perhaps the music industry – careening from vinyl to CD’s, CD’s to mp3s and ultimate …
Is your Travel Website (really) ready for Mobile Bookings?
By David Eddy on Jan 19, 2016 7:00:00 AM
Some travel trends are difficult to discern; millennial behavior, for example. What is that generation really thinking? We know what they reveal in surveys, but the information can be contradictory or speculative and getting hard data on behaviors can be challenging.
What makes a Travel Company or Travel Agency consistently successful?
By David Eddy on Jan 14, 2016 8:05:00 AM
It’s tempting to look back on 2015 for clues of what lies ahead for the travel industry in 2016, and there is some value in that approach. Certainly technology will continue to impact how people purchase and experience travel; distribution channels will continue to evolve and the indu …