2016 – Digital Transformation arrives at the Travel Agency
By David Eddy on Jan 6, 2016 7:00:00 AM
The travel agency has seen its share of changes over recent years. Marketing channels used to be called the front door of the agency or the telephone. Then online booking arrived in the travel industry, bringing with it: pricing transparency; e-commerce; new distribution relationships …
Is your Travel Technology ready for 2016 – or 2006?
By David Eddy on Jan 5, 2016 7:00:00 AM
The beginning of the New Year is the perfect time to take a serious look at your travel technology; the holiday travel rush is over, the staff is back from holiday, a preliminary view of 2015 results is coming into focus and planning for 2016 is being finalized. This look must be a se …
Yes, a Travel Business needs a Travel ERP Solution
By David Eddy on Dec 29, 2015 7:00:00 AM
To the public eye travel is a straightforward concept focused on destinations, activities, tickets and itineraries. For those who work in the travel industry it’s always been a complicated set of interrelationships between retailers, wholesalers and service providers – made, if anythi …
Innovative Tour Operator Software drives Sales & Profits (does yours?)
By David Eddy on Dec 25, 2015 7:00:00 AM
The tour operator travel business grew in 2015 and remains highly competitive, circumstances which are likely to remain during 2016. This means tour companies can’t count on just long hours and hard work to keep them successful and competitive – they’ll have to also work smarter and p …
How to Help Your B2B Travel Resellers
By David Eddy on Dec 22, 2015 7:00:00 AM
The travel industry has always been a complex distribution system comprised of retail travel agents; wholesalers supplying travel services options including transport, accommodation, tours and attractions; and local tourism resources who contract their services with wholesalers. Over …