Are Needless Expenses Killing your Travel Company?
By David Eddy on Mar 1, 2016 7:00:00 AM
The travel business is hard. It sells a high-priced, discretionary item at a time when every region of the global economy is growing slowly – if at all. The travel industry is facing its own particular challenges – consolidation, intense competition, eroding margins and high customer …
How can a Travel Agency win Millennial Travelers?
By David Eddy on Feb 25, 2016 7:00:00 AM
Based on the frequency of articles focused on millennials over the past two years it’s apparent the travel industry views them as an important demographic. That’s not surprising, the Baby Boomer generation is retiring – perhaps gaining more time for travel but likely with less disposa …
Mobile Transactions & the Travel Industry: Infographics for 2016
By David Eddy on Feb 23, 2016 7:00:00 AM
A Q4 2015 e-commerce survey, condensed into these infographics, provides good insights and guidance for what mobile technology means for the travel industry in 2016. Key take-aways:
How a Travel Management Company controls Business Travel Costs (Part 2)
By David Eddy on Feb 16, 2016 7:00:00 AM
Part 1 of this series explored why controlling the cost of employee travel is difficult due to issues that cannot be eliminated and are not easily handled. Part 1 also discussed why these difficulties often lead organizations to use travel management companies (TMC) for their business …
Let’s talk about Cost Control and Travel Agency Profitability
By David Eddy on Jan 28, 2016 7:00:00 AM
Is anyone in the industry paying attention to the topic of travel agency cost control? It doesn’t seem like it. There are articles on travel trends, mobile apps, emerging destinations and changing markets – but not much on the subject of how to improve travel agency profitability. So …