travel tech insights

Two days ago we were announcing our newest partnership agreement with Element Travel Technology with the purpose of enhancing TMCs technology. With some of the most experienced people in the industry, Element enables its TMC clients to gain access to cutting edge travel technology, complemented by the peace of mind that results from their unparalleled level of experience. As a result of our Value Added Reseller (VAR) Agreement, Element is now providing TINA automation solution to Travel Management Companies across Europe.

We have always invested time and effort into building up strong relations with our partners and today we discussed with Mr. Gavin Smith - Founder and Director of Element Travel Technology, trying to find out how he sees the collaboration with dcs plus.

Operational stability within you travel agency is critical. One of the ways that ensures its achievement is represented by the accuracy and security of the processes that take place on a regular basis. Defining and having in place a specific set of rules with restrictions that will prevent your agents from adding invoices if certain mandatory criteria are not matched will ensure a seamless process.

Get your financials right! You know very well the range of commercial agreements that you have with your corporate customers and how complex they can become. Also, a smart and accurate set up and management of service fees, commissions and discounts will have an impact on your business long-term profitability. Most likely, you have a diversity of service fee models – whether in terms of the amounts charged, type of service for which you are charging, type of operation performed (for ex. in case of air tickets – issue, change, refund etc.). As these service fees are a valuable source of revenue, you as a TMC, should be strict when applying fees, discounts and commissions.

17 years of expertise in the travel industry, together with hundreds of business models analyzed, translated into a robust travel ERP – TINA, that is not only being successfully used globally, but also became an industry standard solution.

TINA is about efficiency, cost reduction and profitability. It represents a good way for travel agencies to become more productive and to grow. In order to help our customers achieve the best results with TINA, we thought of ways of helping them to use the platform at its full potential.

This is a question every manager in the travel industry should be asking themselves, because the thought process behind a serious answer will jumpstart – or clarify – a reasoned foundation for a strategic role and direction for technology.  Technology spend is a critical part of doing business, however you should not spend crazy money on it but don’t fall far behind the competition either.