Your customers are not numbers
By Andrei Savin on Mar 21, 2016 9:00:00 AM
or how to bring back the joy in the travel agency Think about the travel industry: is one of the most dynamic and segmented industries. As a player in this industry, there are lots of things that you need to think about: GDS commissions, hotel banks, markups, reseller networks, accura …
Is Travel Agency Workflow Stepping on Sales Potential?
By David Eddy on Mar 17, 2016 7:00:00 AM
Sounds a bit crazy, doesn’t it? How could a travel agency be its own worst sales enemy? And, if somehow it was, why would any management team in its right mind allow the situation to continue?
Travel ERP: Tips for Making a Good Selection
By David Eddy on Mar 15, 2016 7:00:00 AM
A recurring theme in this blog is the central role travel technology plays in the business model of successful travel companies, particularly enterprise resource planning (ERP) systems designed for the travel industry. There’s a simple explanation for this – Travel ERP has the potenti …
Is Your Travel Management Company Positioned for Growth?
By David Eddy on Mar 10, 2016 11:11:05 AM
Like every other sector of the travel industry, steady growth in business travel doesn’t necessarily translate into increased sales for every travel management company (TMC). The travel sector is challenging because the business model is complex and competition is fierce.
Tour Operators Innovate with Food and Adventure Tourism (Infographic)
By David Eddy on Mar 8, 2016 7:00:00 AM
One travel industry trend that holds particular promise for growth is experiential travel. To an increasing extent, people want to return from their destinations with a sense of having authentically experienced that part of the world.