Three Types of Reports – every Travel Company Needs
By David Eddy on Mar 22, 2016 7:00:00 AM
This week I was on a software provider's website and read this description of an ERP product feature, “With FeatureABC, the accuracy, the reliability and the availability of information are improved so management can make better strategic decisions more quickly. Consolidation is benef …
Your customers are not numbers
By Andrei Savin on Mar 21, 2016 9:00:00 AM
or how to bring back the joy in the travel agency Think about the travel industry: is one of the most dynamic and segmented industries. As a player in this industry, there are lots of things that you need to think about: GDS commissions, hotel banks, markups, reseller networks, accura …
Are Needless Expenses Killing your Travel Company?
By David Eddy on Mar 1, 2016 7:00:00 AM
The travel business is hard. It sells a high-priced, discretionary item at a time when every region of the global economy is growing slowly – if at all. The travel industry is facing its own particular challenges – consolidation, intense competition, eroding margins and high customer …
Let’s talk about Cost Control and Travel Agency Profitability
By David Eddy on Jan 28, 2016 7:00:00 AM
Is anyone in the industry paying attention to the topic of travel agency cost control? It doesn’t seem like it. There are articles on travel trends, mobile apps, emerging destinations and changing markets – but not much on the subject of how to improve travel agency profitability. So …
What makes a Travel Company or Travel Agency consistently successful?
By David Eddy on Jan 14, 2016 8:05:00 AM
It’s tempting to look back on 2015 for clues of what lies ahead for the travel industry in 2016, and there is some value in that approach. Certainly technology will continue to impact how people purchase and experience travel; distribution channels will continue to evolve and the indu …