travel tech insights

TINA mid back office system updates

Dashboard available for the passenger section

This new section available in the latest version of TINA provides easy access to passengers' information; either if you need details from an operational perspective (such as past, active and future travel services, for example) or from a financial point of view (let's say overdue invoices or status of the invoices added on the company associated to that passenger), you can access them from the mentioned Dashboard.

Today, Asia Pacific represents one of the most dynamic and rapidly growing travel market places in the world.

Its emerging economies outperformed major Western countries in terms of GDP growth and future perspectives. The region's rising population and growing middle class are spending more on travel, APAC maintaining its lead as the world's largest travel market.  

Eager to tap into the phenomenal potential of this region, dcs plus will exhibit, for the first time, at ITB Asia – the three-day B2B trade show that will take place in Singapore, from 25^th to 27^th of October 2017.

• Are there any differences between your estimated profit and the real one?
• What's your services sales evolution?
• Which are your top performing services?
• Who are your top bad debt customers?

Do you have the answer to these questions? How often do you think you should check this information in order to have the necessary visibility and to know what to plan for the future of your travel agency?

TINA mid back office system updates

Remarks 'bulk' modification

In the latest version of TINA mid back office, we have developed the possibility to modify the remarks in bulk. In the reporting process, it is very important (especially for TMCs) to have remarks defined for each travel service. But the process of defining them for every single service is time consuming and prone to errors. The new development is meant to simplify and reduce agents' workload - now, once a remark is defined and saved, it is automatically spread to all the services within an Order.

As a consequence, the number of corrections necessary for reporting is diminished, you'll get an increased degree of accuracy for Quality Control and thus, the number of services returned from invoicing is considerably reduced or even eliminated.

After months of preparations and some difficult work done by some of our colleagues directly involved in organizing the whole process, we’ve finally moved into our new office. 

As some of you may know, from now on you can find us at 165 Splaiul Unirii, Timpuri Noi Sqare, Paravan Building, 2nd floor, 3rd District.